AI Concierge

You don't need another app. You need someone who runs the office side with you.

Here's who we keep meeting: an owner who is great at the work and buried in everything around it. Quotes go out late. Invoices get typed in twice. The schedule lives in one person's head. They've heard AI could help, tried it for a weekend, and stalled. Not because they're bad at computers. Because nobody sat down with them and fixed the process first.

Courses don't fix that. Agencies don't either. They disappear into a black box, install something, and leave you with a system you don't understand and can't maintain.

The AI Concierge is the third option: a partner in the seat next to you. Twice a month we get on a working session, you share your screen or we sit at your counter, and we take one recurring task at a time and make it stop eating your week. You watch every step. You understand everything we build. Between sessions, you text us when you're stuck.

Start with the Snapshot, then the Assessment

Everyone starts free. Office hours, a 30-minute call, or the scanner below gets you a one-page Snapshot: the five tasks eating your week and the first move. If it's one obvious problem, we go straight to the Concierge from there.

If it's several things, or the work touches more than one person, the Operations Assessment comes first: a day in your business, process maps, an hours ledger, and a written 90-day plan we walk through with you. Half the Assessment fee comes off your first Concierge month.

How we work: Audit, Optimize, Automate

Every recurring task goes through the same three steps, in order:

1. Audit. You show us how you actually do it today. Every click, every handoff.
2. Optimize. We cut the fat first. Most 15-step processes only need nine.
3. Automate. Then, and only then, we hand the clean process to software, and to AI where it earns its place.

Skipping straight to automate is the classic mistake. Automating a broken process just speeds up the mess.

Where AI fits, and where it doesn't

In most businesses we work with, a small slice of the work benefits from a computer that can read and write: the invoice that needs to be typed into QuickBooks, the estimate follow-up nobody remembers to send, the after-hours call that needs sorting. That's where AI earns its place, and we're good at it. The rest is plain operations: fewer steps, a better handoff, a spreadsheet that talks to another spreadsheet. We'll tell you which is which, every time.

Why the price follows team size

One service, four prices, and the price follows how many people you have. A solo operator gets their own hours back. A 30-person shop gets 30 people's hours back from the same two sessions, so it pays more and still gets the lowest per-person price of anything on its books. Count everyone on payroll who touches a computer or a phone for work, regular 1099 help included. We take your word for it on the intake form.

Your rate locks for 12 months. If you grow past your band, we re-tier at your anniversary with 30 days notice. Hiring never costs you mid-year. We did the math on what this works out to per employee if you want to check our work.

How this fits with everything else we do

• Free office hours (Tuesdays and Thursdays at WorkIT): come anytime, ask anything, no charge. The Concierge is for when you want guaranteed time, a standing plan, and someone on the hook for your progress.
• Operations Assessment: the paid scoping step for businesses with several things to fix. Written plan, on-site day, half the fee credited to the Concierge.
• Sidecar: we build and run the automation FOR you. The Concierge builds it WITH you, so the skills stay in your hands. Plenty of clients do both.

We have room for 6 Concierge clients total, so the service never gets thin. A Company-size client takes two of those seats. When the seats are full, they're full.